Terms & Conditions

1) Overview

These Terms & Conditions (“Terms”) govern your access to and use of the Evroy Affiliates platform provided by Evroy Affiliates. The platform connects vendors with affiliates and tracks commission-eligible sales through links, pixels, and server-to-server integrations.

By creating an account (vendor or affiliate), installing our pixel, calling our API, or otherwise using the service, you agree to these Terms. If you do not agree, do not use the service.

2) Key definitions

• Vendor: A business listing products and paying commissions on qualifying sales.
• Affiliate: A person or entity promoting vendor products using unique codes/links.
• Attribution Window: The period during which a click may be credited to a sale (default 30 days unless configured otherwise).
• Platform Fee: A fee charged by Evroy per qualifying sale, as configured (e.g., percentage). Vendors remain responsible for fees owed.

3) Accounts & eligibility

Evroy is operated from Thanet, Kent, England. You are responsible for ensuring your use complies with laws where you live or do business.

• Vendors (business accounts): You must be at least 18 and authorised to act for the business. We may require identity/KYC and tax information to meet legal obligations and process invoices/payouts.
• Affiliates: You must be at least 18. Payouts must be made to a payment method permitted by our payout providers.
• Accounts may be refused, suspended, or terminated for breach, risk, non-payment, or legal/compliance reasons. You are responsible for your credentials and all activity under your account.

4) Platform role

Evroy provides tooling for link creation, click/conversion tracking, commission calculation, invoicing, and payouts. We are not a party to any vendor–customer sale and do not control product quality, fulfillment, or customer service. Vendors are solely responsible for their stores, products, taxes, pricing, and compliance.

5) Vendor obligations

• Tracking implementation. Vendors must implement a supported integration (e.g., Shopify Customer Events pixel or server-to-server) and ensure the site is registered in the dashboard domains list. Vendors must ensure tracking is accurate and not deliberately circumvented.
• Privacy & consent. Vendors are responsible for disclosing tracking (cookies/localStorage/pixels) to end users and obtaining any required consent under applicable law (e.g., EU/UK cookie rules, ePrivacy, GDPR/UK GDPR, CPRA/CCPA). See our Privacy Policy for details on how the platform processes data.
• Product data. Vendors must onboard products into Evroy. Only listed products can earn or be charged fees. Each order line submitted must include exactly one identifier (e.g., sku, variant_id, product_id, handle, or agreed custom code), a quantity, and may include unit_price (if omitted, we may fall back to the DB price).
• Compliance. Vendors are responsible for complying with consumer protection, advertising, export, and tax laws in the places they sell.

6) Affiliate obligations

• Advertising law & disclosures. Affiliates must comply with applicable rules (e.g., UK ASA/CAP, FTC Endorsement Guides) and clearly disclose relationships (e.g., “#ad”, “affiliate link”).
• Prohibited conduct. No spam; cookie stuffing; adware, malware, or toolbars; trademark/brand bidding without permission; misleading/deceptive claims; impersonation; self-dealing/self-referrals; coupon or promo code abuse; fake leads; or traffic generated by bots.
• Content standards. Affiliates are responsible for their content and must comply with intellectual property, privacy, and local laws.

7) Tracking & attribution

• Attribution is typically last-click within {{ATTRIBUTION_WINDOW_DAYS}} days, based on a link code stored in a cookie/localStorage key (e.g., affiliate_ref). Vendors may configure a different window or model where supported.
• Only products the vendor listed in Evroy are counted. Non-listed items in an order are ignored for gross, fee, and commission.
• We use order data fields strictly required to calculate commission and platform fee: order_id, currency, items (identifier + quantity + optional unit_price), and anti-fraud metadata.
• Where unit_price is not provided, we may use the product price we have on record. Currency conversions and rounding may apply.
• We may delay, deny, or reverse attribution for fraud, abuse, returns, or technical errors.

8) Commissions, fees, invoicing, and payouts

Commission & fee calculation

• Each product may have a commission rate configured by the vendor. The platform may also apply a platform fee.
• For a qualifying order line: Commission Amount = (unit_price × quantity) × commission_rate; Platform Fee is applied per vendor settings.
• Vendor “Your Earning” on a sale is typically: order line total minus commission(s) and platform fee(s). Exact calculations are shown in the dashboard. But do not include products prices that aren't listed on here.

Invoicing (vendors)

• We generate invoices for amounts due (commissions + platform fees). Invoices may be periodic or threshold-based according to vendor settings.
• Returns/chargebacks after invoicing: once an invoice is issued, Evroy Affiliates does not credit or refund differences for products returned or charged back after that invoice. Any adjustments are netted in the next invoice.
• Unpaid invoices may lead to suspension until settled.

Payouts (affiliates)

• Payouts are subject to a minimum threshold of £25 and any required KYC/tax checks. Payout schedules are shown in the dashboard.
• We may place a hold during the Hold Period or for investigations. If a commission is later invalid (e.g., fraud/return), we may reverse it or deduct it from future payouts.
• You are responsible for any taxes due on payouts; we may issue tax forms where required.

9) Acceptable use

• No misuse of the API or attempt to bypass attribution or fee logic.
• No reverse engineering, scraping at scale, or security testing without written permission.
• No content or activity that is unlawful, harmful, or infringes others’ rights.

10) Intellectual property

Evroy, its code, UI, and documentation are owned by Evroy Affiliates or our licensors. Vendors retain rights in their trademarks and product content; affiliates retain rights in their content. You grant us a limited license to host and display materials you upload solely for operating the service.

11) Data protection & privacy

Our processing of personal data is described in our Privacy Policy. To the extent we process data as a processor on a vendor’s behalf, our data processing terms may apply. Vendors must provide end-user privacy notices and obtain consent where required for cookies and similar technologies.

12) Service changes & availability

We may change, suspend, or discontinue features with notice where feasible. We aim for high availability but do not guarantee uninterrupted service. Maintenance windows and third-party outages may occur.

13) Suspension & termination

• Either party may terminate for convenience with notice. We may suspend or terminate immediately for breach, fraud, non-payment, legal risk, or harm to the service.
• Upon termination, outstanding vendor invoices and affiliate adjustments remain due. We may retain records as required by law.

14) Warranties & disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

15) Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, consequential, special, incidental, punitive, or exemplary damages, or for lost profits or revenues. Our aggregate liability arising out of or relating to the service is limited to the greater of (a) the fees you paid to us in the 12 months before the event giving rise to liability, or (b) {{LIABILITY_CAP}}. Nothing limits liability for fraud or willful misconduct.

16) Indemnification

You will indemnify and hold harmless Evroy and our officers, directors, employees, and agents from claims, damages, liabilities, and costs (including reasonable legal fees) arising out of your content, your products or promotions, or your breach of these Terms or applicable law.

17) Governing law; venue

These Terms (and any non-contractual disputes or claims) are governed by the laws of England and Wales.

Except where prohibited by mandatory consumer law, the courts of England and Wales shall have exclusive jurisdiction. If you are a consumer domiciled in the UK or EU, you may bring proceedings in your local courts, and nothing in these Terms limits any mandatory protections available to you under applicable law.

18) Changes to these Terms

We may update these Terms from time to time. Material changes will be announced in the dashboard or by email. Continued use after the effective date constitutes acceptance of the updated Terms.